Assembly and setup support for physical products

Your customers stop
calling support.
They scan instead.

Fewer support calls. Fewer returns. Better reviews.

No code. No app. Put a QR card in the box. Customers scan it the moment they get stuck. After that, Assembli chat appears.

See demo →

Designed to reduce support calls and returns. Early pilot customers are helping us measure these results.

Works for any physical product

FurnitureFitness EquipmentAppliancesOffice EquipmentSheds and OutdoorElectronics
Live demo

See exactly what your customers see

Switch between the customer chat and your business dashboard. Try different products. Ask real questions.

Open full-screen demo for presentations →
📄 Live manual · Branch Ergonomic Chair assembly guide
assembli.app/assist/branch-ergonomic-chair
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Branch Ergonomic Chair
Branch Furniture · Reading your PDF manual
Online
A
Hi! I'm your assembly assistant for the Branch Ergonomic Chair. I've read your full assembly guide — diagrams and all. 👋

What step are you on, or what are you having trouble with?
Live demo · AI reads your uploaded PDF manual page by page
🔧
Branch Ergonomic Chair
Branch Furniture · Instant assembly help
Customer photo of chair backrest during assembly
I'm stuck on the backrest — does this look right?
A
I can see the backrest is upside down — rotate it 180 degrees and the bolt holes will line up.
Photo support

Customers can send a photo

When words aren't enough, customers send a photo of where they're stuck. The assistant looks at it alongside your manual and tells them exactly what to fix.

Features

Simple for you. Instant for your customers.

No developers. No IT integration. Upload your manual and you're done.

01
📄
Upload your manual
PDF, Word doc, or paste text. The AI reads your exact document — your steps, your parts, your product.
02
🃏
Print a QR card
Download a unique QR code per product. Print it on a small card and put it in the box.
03
📱
Customers scan and ask
No app download. No account. Customer opens camera, scans, asks — answered in seconds.
🧠
Knows your exact product
Answers based on your specific manual — your steps, your parts, your product.
📸
Customers can send photos
When words aren't enough, customers send a photo. The assistant looks at it alongside your manual.
📊
Step-by-step analytics
See which steps generate the most questions. Fix your manual before they cost you another return.
📐
CAD files and engineering drawings
Works with assembly manuals, parts lists, and technical drawings. Coming soon.
🌍
Works in any language
Customer asks in Spanish, French, Japanese — responds in the same language. No setup required.
⚡
No IT work needed
Upload a manual, get a QR code. Send it to your packaging team. Done in minutes.
The physical card

Every product gets its own QR card

A small card with your QR code — customers see it the moment they open the package.

Branch Ergonomic Chair
Scan for instant assembly help
Front
Try asking:
  • Which bolt do I use?
  • Why won't the armrest attach?
  • What step am I on?
  • Can I send a photo?
Back

Get your first QR code in 5 minutes

For Kickstarter creators →

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